Assessment of Skills and Abilities for Information Technology among Hospital Staff, Khunhan Hospital, Sisaket Province - การประเมินทักษะและความสามารถในการใช้ เทคโนโลยีสารสนเทศของบุคลากร โรงพยาบาลขุนหาญ จังหวัดศรีสะเกษ

Abstract

The objective of this study was to assess skills and abilities for information technology (IT)
among hospital staff in Khunhan Hospital of Sisaket Province. All 191 staff who used computor on a
regular basisi were requested to fill a questionnair for assessment of skills and abilities for information
technology; and the response was obtained from 117 of them. Data were analyzed by using frequency
and percentage. It was found that the ability for using computer IT among the majority of hospital staff
was at a moderate level (72.65%). Three most frequent IT functions were (1) searching information
on the Internet, (2) Microsoft office program, and (3) running the database program. The most commonly
used softwares were Microsoft Word in office applications, Photoshop for graphics program,
Internet Explore for Internet searching, Microsoft Access for computer programming and running database,
and Hotmail for electronics-mail. Majority of the staff (61.5%) had poor level of hardware skills
and ability. The percentages of staff who had high level of IT skills for computer programs were 25.0%
for Microsoft window, 24.8% for E-mail utilization, 24.8% for Microsoft PowerPoint, 18.3% for
Microsoft Word, 16.5% for Microsoft Excel, and 2.2% for Microsoft Access. Information obtained
from this study could be useful for ranking IT skills among hospital staff as well as the planning on
developing training activities to improve IT skills and capacity among hospital personnel.
Key words: information technology, capacity building, IT skills, computer softwares, hospital personnel