Job Satisfaction, Organizational Commitment and Resignation Intention of Staff in Samut Sakhon Hospital

Abstract

The purpose of this research was to study the relationship between job satisfaction, organizational commitment and resignation intention of staff in Samut Sakhon Hospital. It is a descriptive research. Data were collected from the sample size of 283 staff during official hours from October to December 2014; and analyzed by frequency, percentage, average (mean), standard deviation and correlation. It was found that staff in Samut Sakhon Hospital had a moderate level of job satisfaction (mean =3.35±0.47), a high level of organizational commitment (mean=3.58±0.61) and a moderate level of resignation intention (mean=2.75±0.72). There were 206 staff (72.80%) who used to have a thought of resignation. The leading reason for resignation was dissastisfaction with the salary and welfare (62.10%), followed by the low chance to be upgraded or promoted (47.60%). The least reason for resignation was the disagreement with supervisors (3.4%). Job satisfaction was identified to have a positive association with organizational commitment, and a low level of negative association with resignation (p-value<0.05). In addition, the organizational commitment had a low level of negative association with resignation.