Knowledge Management Process for Community Health - กระบวนการจัดการความรู้ด้านสุขภาพชุมชน

Abstract

The objective of this descriptive research was to study the knowledge management process in
community health. The data were collected from the community that a combination of conventional
medicine and traditional medicine was a forceful community with emphasis on the health care community
which was related to the nation level of the two communities: Kam Pla Lai and Santisuk through
interviewed via group discussions with the participation and involvement. The key informants were
included those involvement of the community health in three sectors in professional, folk and popular
for 14, 6 and 40 participants respectively including community activities for 9 months between May
2010 to January 2011. The results were shown that: (1) knowledge management for community
health was not obvious and informal which was inserted in the health care process. The transfer of
knowledge was the main process, (2) knowledge was in popular and folk which was inherent in term of
people (tacit knowledge), e.g. composition of human body, cause of illness and health care from
accumulated knowledge from the family and kinship. The importance of professional knowledge consisted
of human body, illness, diagnosis and treatment. Consequently, the majority of drug usage, health
promotion and disease prevention, and (3) the major of knowledge management process was knowledge
transfer that transferred from professional sector and folk sector to popular sector were patients and
relatives with public health volunteers who acted the mediate to integrated knowledge. The knowledge
transfer methods were most of the social processes and collaboration in knowledge sharing. Therefore,
the developing of knowledge transfer process should be used a variety of method that relates with
knowledge content and focus on developing the more potential of public health volunteer.
Key words: knowledge management process, community health, health care process