A Model for Development of Work Performance Efficiency of General Administrative Group Officer in the Bueng Kan Provincial Public Health Office

Abstract

This study is mixed methods research aimed to study the model for development of  work performance  efficiency of general administrative group officer in the buengkan provincial public health office. The method of conducting research is divided into III phases as follows :

I. The Study that causal factors that directly and indirectly affect the performance of work. The sample group was work performance efficiency of general administrative group officer in the buengkan provincial public health office was 206 people, collect data using questionnaires, Reliability was 0.80, structural equation modeling analysis by LISREL program.

II. The creating a model for improving operational efficiency by organizing a workshop for key informants was 25 people, share reviews, suggestions and evaluate the performance improvement model, by using descriptive statistics is mean and standard deviation.

III. The experimental and evaluating the model of improving the performance of work performance efficiency of general administrative group officer in the buengkan provincial public health office was 3 months, experimental group was personnel of the general administrative group at pakkhat hospital and personnel of tambon health promoting hospital in Pak Khat district, Bueng Kan province was 23 people, by Paired t-test

The results indicated that as follows :

1. The causal relationship model was consistent with the empirical data as demonstrated by the following fit measures; cha-square test=2.40, df=2, P-value=0.30, GFI=1.00, CFI=1.00, AGFI=0.90, SRMR=0.005, RMSEA=0.032 and CN=782.94. There are causal variables that directly affect the performance of work performance efficiency of general administrative group officer in the buengkan provincial public health office with statistically significance difference at .05, 4 variables were: emotional intelligence, the ability to work in a team, role recognition and being a good member of the organization was constructive organizational culture = 0.46, 0.40, 0.29 and -0.28 respectively.

2. A model for improving the performance of work performance efficiency of general administrative group officer in the buengkan provincial public health office, there are 10 development activities as follows: emotional intelligence assessment, brainstorming activity tree of thought, working together as a team, Learn to develop individuals and teams, roles and duties, role playing, being a good member of the organization, good corporate membership behavior, mentoring activities, and activities 5s.

3. After experimenting using the model to improve the performance of work performance efficiency of general administrative group officer in the buengkan provincial public health office, has the ability to work in a team, emotional intelligence, being a good member of the organization, role recognition, and operational efficiency was averaged higher than before the performance improvement model was applied with statistically significance difference at .05