Development Work Behavioral Indicators under Core Value of Ministry of Public Health for Professional Nurses in Nursing Department at Somdetphraphutthaloetla Hospital, Samut Sakhon Province, Thailand

Abstract

This survey research aimed to develop the work behavioral indicators under core value of Ministry of Public Health for Professional nurses and to study the work behavioral of professional nurses in Nursing Department at Somdetphraphutthaloetla Hospital follow the developed indicators. Targets were: a purposive sample of 21 chief nursing officers and 156 professional nurses who worked 21 units in Nursing Department. The study was conducted from February 2018 to December 2018. The research was made to progress the following five steps: (1) to focus on objectives and definition of the elements and feature of the element in core value of Ministry of Public Health, (2) to create the work behavioral indicators, (3) to check the quality of work behavioral indicators, (4) to evaluate the work behavioral of professional nurses, and (5) to present the results of research. The research tools were: (1) questionnaire for practicing experts on the appropriateness of work behavioral indicators in core value of Ministry of Public Health; (2) work behavior assessment form of professional nurses follow the indicators, this instrument had been tested for content validity by academic experts with the reliability and discrimination. The research statistics are described in terms of frequency, percentage, mean and standard deviation. The results showed that work behavioral indicators of professional nurses included 4 elements, 16 features and 68 indicators. Over all the work behavioral of professional nurses were in a high level (Mean=4.45, SD=0.62). The behavior was the fourth element, Humility had the highest average scores (Mean=4.53, SD=0.57), followed by third element, People-centeredness (Mean=4.51, SD=0.61) was the first element, Mastery (Mean=4.47, SD=0.62) was the second element, Originality was at lowest average score (Mean=4.47, SD=0.62). This study suggests that the work behavioral indicators could be used by those involved in nursing human resources for competency development of an ethical behavior for register nurses or performance evaluation.