Definitions of Quality of Family Folder Information and Its Hindrances in Primary CareUnits in Satun ProvincD

Abstract

This research was aimed at describing the factors related to the quality of family folder infor-mation of primary care units in Satun province which were collected in a pilot study from two datasources. Twenty family folders and a total of ten informants were selected using purposive sam-pling method. Data were collected in an in-depth interview. The instrument was tested by threeexperts for its content validity, and the content of the data were analyzed after data triangulation.

The results showed that administrations and health workers interpreted meaning of familyfolder information quality similarly that were complete, up-to-date, correct the reliable and appli-cable. The public health volunteers concluded the meaning of family folder information quality thatit was to be good, complete, applicable, and factual. In addition, administrators and operators de-fined similarly as being complete, correct, and up-to-date. 1) To be complete implied good qualityof contents, being comprehensive with supplement of details, maps, family tree charts etc. 2) To becorrect underlined unabridged accuracy, reliability, without diviations or personal bias. 3) To be up-to-date dictated the needs for current information (within the past 6 months) and applicability. Bothgroups spelled out that obstacles were 1) lack of knowledge 2) lack of training 3) limited use offamily folders and 4) too heavy work-load.

The results should be duly applied to policy making, supervising process, and resources allo-cation in order to bring about changes and improvements for the better.