Evaluation of Consumer Protection on Health Products and Satisfactions for the Management of the Training Program

Abstract

This research was a cross-sectional descriptive study. The aim was to determine skills relating to consumer protection on health products and training program management satisfaction. A total of 547 district health officers responded to participate in a five-day training program at eight training sites under Praboromarajchanok Institute for Health Workforce Development. The results showed that the skills of the respondents consisted of labeling examination, advertising surveillance and utilizing information were at a high level. The overall score of the skills among the eight training sites were at the same high level. The average post-test score proved statistically significantly larger than the pre-test (p<0.05). Their average score of the program management satisfaction was at high level. Among all training sites, two were found to be statistically significant difference in their scores of the utilized information skill and the satisfaction. It was concluded that after training, the skills related to consumer protection on health products were similarly developed. The training program management satisfactions among the training site organizers ensured the same quality, standards and supports. This helped to promote the skills relating to the consumer protection on health products. However, it was necessary to improve the advanced skills for the chiefs of district health officers to help gain more expertise and effectively pursue their career.