Evaluation of Quality Management System of Cosmetics and Hazardous Substances Laborotory - ผลสัมฤทธิ์ของการประเมินระบบบริหารคุณภาพห้องปฏิบัติการเครื่องสำอาง และวัตถุอันตราย

บทคัดย่อ

                  Division of Cosmetics and Hazardous Substances has developed and maintained the quality management system in compliance with the international standard ISO/IEC 17025 continually.  Management review is one of the most important evaluation required by this international standard, a retrospective descriptive study was carried out to ensure that the current management system was suitable, adequate, and effective in its endeavour to the achievement of its goal.  Retrospective study of the laboratory management review during the year 2005-2007 indicated that the important achievement of the work was the improvement of the work process as required for strengthening the performance of the division to be the ASEAN reference laboratory, and the work process for routine work.  In the year 2006 it was found that the laboratory of the division was recognized by the ASEAN Cosmetics Committee to be the designated training center in chemical and biological testing for cosmetics, which so called าDetermination of heavy metals in cosmetics by AAS and Examination of microbiological in cosmeticsำ In the year 2007, the management system for the provider of proficiency testing scheme, was established and developed in accordance with the ISO/IEC G 43-1:1997 and ILAC G-13:2000.  The proficiency testing scheme was one of the activities for the development to be the reference laboratory.  In addition the divisionีs laboratory could extend the capability of testing service, during the year 2005-2007, as 55 new test items were added to its services.  For the improvement of routine work process during the year 2005-2007 it was found that the achievement of work form management review effected the efficiency of work in area of quality, technical and services.  There are proactive plan and improvements especially development of IT programme for the quality work which were programmed for pre-warning the due date of equipment calibration, programme for personned training and programme for document control.  The IT programme for the testing service work which was LABS/Q using for sample receipt and report the test result effected the sample holding time for analysis especially the examination of microbiological contents in cosmetics, mostly requested by the customers.  During 2005-2007 it was found that the sample holding times were reduced by 43.1, 69.5 and 50.8 percent year by year respectively.  The management review indicated that the quality policy, the purpose and other agendas of the meeting are suitable and adequate for practice, the laboratory can maintain the quality management system without any serious nonconformity.  However recurrence of the problems still re-emerge and the process of development and management review shall be perpetuated.

Key words:      management review, achievement from management review, continuous improvement