Factors Affecting the Performance of the Role of Providing Basic Primary Care Services using Digital Technology of Village Health Volunteers, Health District 3

Abstract

This survey research aimed to study factors affecting the performance of the role of providing basic primary care services using digital technology of village health volunteers, Health District 3. The sample consisted of 458 village health volunteers in Health District 3 selected through multistage random sampling. Data were collected using questionnaires and analyzed using Descriptive Analysis and Stepwise Multiple Regression Analysis. The research findings revealed that the majority of Village Health Volunteers demonstrate a high level of performance in the role of providing basic primary care services using digital technology with 64.8%, 32.1% at a moderate level, and 3.1% at a low level.  factors affecting the performance of village health volunteers in providing basic primary care services using digital technology included: the presence of health promotion/exercise clubs in the village/community, which had the highest predictive power (Beta=0.188), followed by the number of households under responsibility (Beta=0.140), capacity development/training received in the past year (Beta=0.136), work motivation (Beta=0.129), being selected as a village health volunteer through village meeting elections (Beta=0.095), and work obstacles (Beta=-0.114). These six predictive variables collectively explained 31.1% of the variance in performance of basic primary care services using digital technology, with statistical significance at the 0.05 level.