Organizational Climate and Organizational Commitment Assessment of Health Care Personnel in Sung Noen Hospital, Changwat Nakhon Ratchasima, 2007-การประเมินบรรยากาศองค์การและความผูกพันต่อองค์การของเจ้าหน้าที่โรงพยาบาลสูงเนิน จังหวัดนครราชสีมา 2550

Abstract

              The purposes of this survey were to assess organizational climate and organizational commitment of health care personnel inSungNoenHospital, Changwat Nakhon Ratchasima in the year 2007.  Self-assessment questionnaires were drawn from all 204 staffers.  The overall organizational climate were moderate (Mean = 2.86, SD.  = 0.32).  Six dimensions of organizational climate were assessed and found that flexibility/ conformity, responsibility, standards, and clarity dimension were high, rewards and team commitment/team spirit dimension were moderate, the highest average scores in ิstandardsี dimension and lowest average scores in ิrewardsีdimension.  Most sections of organizational climate were moderate except in Health Insurance Center Section which was high.  The overall organizational commitment was at relatively-high moderate level (mean = 2.94, S.D.  = 0.32).  Three dimensions of organizational commitment were assessed and found that affective, normative dimension were high and continuance dimension was moderate, the highest average scores in affective dimension and lowest average scores in continuance dimension.  Most sections of organizational commitment were moderate yet high in two sections- Health Insurance Center Section and Primary Health Care and Thai Traditional Medicine Section.  The findings suggest that Sung Noen Hospital Lead Team should promote better organizational climate especially าwork point payment systemำ project, for example, rewarding according to personnelีs performance.  This action may increase organizational commitment of health care personnel and further continuous quality improvement at the hospital.

Key words:           organizational climate, organizational commitment, health care personnel